Invitations and Stationery FAQ
What is the lead time?
Once the final design artwork has been approved, it typically takes 5 – 7 weeks to print and ship to us to quality check before we send it off to you. There are factors that could increase this timing as it would also depend on the size and complexity of your invitations and stationery. If an unexpected delay is encountered, we will notify you as soon as possible.
Once you have placed your order, we will be able to provide a more accurate timeline.
Are envelopes included?
White Premium Envelopes come included with your order (where applicable) and we can design then to your theme with choices of colours, paper stock and finishes at an additional cost.
How many changes are included?
Each wedding invitations and stationery comes with up to 2 complimentary proofs where we’ll send you an electronic version of your design. This online service allows you to make comments for changes and confirm details – this is your chance to preview your invitations and see what they will look like once printed. Only once you have approved your proof, will we send your order to print.
What if we require more than 2 proofs?
Usually 2 proofs are more than enough but additional proofs can be had if required though each proof revision does incur an artwork fee to help cover the extra time involved. We will always notify you if all 2 proofs have been used, and seek your permission before continuing ahead with any extra Proofs.
Do you have templates of words that we can use?
For sure we can assist you with copy but it’s an entirely personal message so we highly recommend you provide the copy.
Can you replicate other designs?
We a gorgeous range of invitations and stationery that can be replicated and customised to the most fine details – ensures it’s entirely yours and personal.